Frequently Asked Questions

How do I go about getting an estimate?

Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our client service representatives.

How should I save my design files?

Make them print ready and acceptable for us to print.

Saving your Corel Draw file as an Adobe Illustrator EPS
• Embed all Images
• Convert all your text/copy to outline fonts
• Export as Illustrator EPS

• Embed all Images
• Convert all your text/copy to paths
• Export as Illustrator EPS or PDF

Saving your PageMaker file as an EPS
• Embed all Images
• Export your file as an EPS using the below settings:
Postscript Level 2
TIFF format and
• Convert all your text/copy to outline fonts in Illustrator

You will need to have the full version of Adobe Acrobat PDF. If you don’t please download and use our Adobe Job Ready Program. If you do have the full version of Adobe Acrobat PDF please follow the steps below.
Under File, Print, select Adobe PDF writer
Under Properties select Press Quality and Save your PDF

What file format should I use when submitting my document for printing?

PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing.

Why do the printed colors look different from the colors on my computer screen?

Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

At what resolution should I save my Artwork?

Resolution should be set to 300 dpi.

Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly.